Pupil Protect

Pupil Protect Connect

Share what’s needed, for as long as it’s needed.

Connect keeps track of what you share with social workers, health and other schools, and of every referral you make. Access ends on a date you set, and every item is logged with why it was lawful to share. Coming soon: a secure view where agencies see exactly what you’ve chosen to share.

For your designated safeguarding lead (DSL) team and the agencies you work with.

Shared case, exampleConnect
Amelia, Year 10Child protection plan. Shared with children’s social care and school nursing.
Outcomes and actions from concernsWhat the school did and what happens nextShared
AttendanceThis term’s attendance, as it standsShared
Full chronologyEvery entry except restricted onesNot shared

Access ends for everyone on 14 May 2027. It’s flagged as ending 14 days before.

Built around Working Together to Safeguard Children, Keeping children safe in education and UK GDPR.

You choose who sees what, and for how long

Start a shared case from a child’s record. Pick the people, what they can see and the date access ends. Change any of it later, or stop sharing straight away.

  • Only verified contactsAddresses on gov.uk, nhs.net, nhs.uk, police.uk, sch.uk or cjsm.net are verified automatically. Anyone else is verified by a DSL with a phone check through the agency’s switchboard. Unverified contacts can be phoned but not sent anything about a child. Contacts include the LADO and other schools.
  • Two levels of accessView only, or view and message. Coming soon: a social worker replying and sending files back securely.
  • Stopping takes careTo stop sharing you type the child’s name, and it ends access for everyone straight away. Extending access adds 6 months.
  • The child’s own words stay in schoolUnless you choose to share a concern in full, usually one at a time for a referral. Pupil voice records are shared only if you tick them.
Who has access, example
[Social worker]Children’s social care. Verified: gov.uk addressView and message
[School nurse]School nursing. Verified: nhs.net addressView only
Sarah, DSLCase owner
Stop sharingExtend accessAdd someone

Removing someone ends their access straight away. It’s recorded in the sharing log.

Coming soon: what the social worker sees

Agencies will sign in to their own Connect view, with two-step sign-in. They’ll see the children each school has shared with them, newest updates first, and nothing else.

  • Updates arrive without chasingAttendance, outcomes from concerns and approved meeting minutes, as soon as the school shares them. Attendance sent automatically every Friday is coming too.
  • Requests in one placeAsk the school for a report before a core group and see when it arrives.
  • Every view is visible to the schoolThe DSL will see what was opened, by whom and when.
Agency view for [Social worker], exampleComing soon

You only see what each school has chosen to share with you. Everything you open is logged and visible to the school’s DSL.

Amelia, Year 10Northfield Academy. Access until 14 May 20271 new
TodayUpdate from schoolThird food- or clothing-related concern since 4 September. Breakfast club from 5 October.
25 SepAttendanceThis term: 80%, 2 lates
24 SepCore group minutesSchool’s copy, PDF
RequestedSchool report for core groupDue 7 Oct

Referrals you can follow to the end

Every referral to social care, Early Help, health and the police, with where it has got to. A referral is flagged late at 5 days without an acknowledgement and 10 days without an outcome, so you can send a reminder. Reminder emails carry only the date sent and your reference, never anything about the child.

  • The lawful basis, every timeRecord the lawful basis and whether parents know. A referral based on consent can’t be marked sent until consent is recorded.
  • A drafted summary, checked by youIf your school has switched AI on, it can draft a referral summary from the concern and the chronology. It says where it came from, and nothing is sent until you’ve checked it.
  • Notifications come in here tooThe DSL team records what arrives in the inbox: police domestic abuse notifications, in the style of Operation Encompass, with whether a child was present, as well as information requests, records requests, referral outcomes and health summaries. Filing one puts it on the pupil’s Safeguard record. Coming soon: agencies sending notifications straight to your inbox.
  • Allegations about adults stay in StaffLADO referrals are tracked there, where only the headteacher and the DSL can see them.
Referrals sent, example
Leo, Year 10MASH. Sent Fri 9 Oct, outcome due Mon 12 OctAcknowledged
Zara, Year 8Early Help hub. 17 days, no replyWaiting too longSend a reminder
Hana, Year 11CAMHS. Outcome received Fri 2 OctOutcome received
Referral summary, AI draft

On Fri 9 Oct Leo told a teaching assistant that an older male has been picking him up after school and giving him money to “drop things off”. He did not name the man.

His mum was told about the referral by phone at 12:05 and agreed to it.

Drafted from Leo’s concern of Fri 9 Oct and his chronology since 1 September. It has not been sent anywhere. The AI couldn’t find when the pick-ups started, so it left that out.I’ve checked this is accurate

A sharing log nobody can edit

Everything shared out of your school, or received into it, is recorded automatically: what, about whom, with whom, by whom, how, and the lawful basis for sharing it.

Sharing log, example
Fri 9 Oct
16:00
Out Attendance sharedAbout Amelia, with [Social worker] and [School nurse]. Added to the shared case by Sarah.Lawful basis: Working Together 2023, CP plan
Fri 9 Oct
12:20
Out Referral to MASH and 3 attachmentsAbout Leo, by Sarah, by secure email.Lawful basis: Working Together 2023 and KCSIE, child at risk of significant harm
Fri 2 Oct
11:00
In Referral outcome: acceptedAbout Hana, from CAMHS by secure email.Lawful basis: consent of pupil and parent
  • Read-only for everyoneEntries are recorded when something is shared or received. No one, including DSLs and administrators, can edit or delete them.
  • The lawful basis is part of the recordWorking Together, Keeping children safe in education, consent or a legal duty, chosen when you share.
  • Coming soon: see who opened whatEach entry will show whether the recipient opened it, and when.
  • Mistakes are recorded, not hiddenIf something was shared by mistake, you record what happened on the child’s record. The original entry stays as it was.
  • Kept, and ready to showEntries are never deleted. Export the log as a spreadsheet when you need to show what was shared, and the export is logged too.

See it with your own partners in mind.

A 30-minute demo shaped around your questions and how you share with other agencies today.